Ordered items are ready to ship from our dispatch centre within 3 - 10 working days. Courier deliveries will take a further 3 - 4 working days depending on prevailing international cargo traffic and the delivery destination.
We offers a 7-day guaranteed return policy that is intended to offer you peace of mind when shopping. We want to do our best to make each purchase a perfect one for you, however if either of these conditions exist, you can return the item to us within 7 days.
Defective Goods We fully understand how disheartening it is to receive defective goods. Simply return the item to us and we will sort it out for you.
Not Satisfied? Once in a while, it is hard to fully imagine what a product is like before you have it in your hands. If you are truly not satisfied with your purchase, you can send it back to us.
Once the returned item has been received and accepted, we will refund your order with original payment method. If you pay by COD, we may need you to provide your Paypal address or bank account detail for the refund.
Here are a few handy tips to remember beforehand.
Products can not be returned after the 7-day return period expires.
Products that are stained, either by water or other liquids, cannot be returned.
All items and accessories must be returned with the product tag intact and undamaged, unaltered and in essentially the same condition as when the item was shipped.
It is vital to ensure that you are able to produce a courier or postal delivery tracking number for us to follow up with. Without this, we cannot demonstrate that the returned item(s) has safely been received.
How to make a return?
Please click here to contact our customer service team. Our staff will assist you to submit a return request.